Live well Pharmacy Terms
1.General
This website is owned and operated by Live well Pharmacy LLC, under the company license registered in the UAE. Please review these Terms and Conditions carefully before using this website. Your use of this website indicates your agreement to be bound by these Terms and Conditions.
2.Data Protection
Any personal information you supply to Us when you use the Website will be used in accordance with our Data Protection Policy. We respect your right to privacy and your desire for a secure online shopping experience.
3.Information We Collect
We may collect personal information in different ways:
- When you visit the Website and use your account to purchase or redeem coupons online;
- When you register an account with Us;
- When you engage with Us on any of Our social channels;
- When you contact Us.
We shall not require you to provide any personal information related to any other person that is not essential and directly related to the provision of the service ordered unless We are required to collect such information under the express instruction of a regulatory authority.
By creating an account with Us, you are giving Us consent to collect of some of your personal data. If you place an order with Us, you are giving Us consent to hold personal information including your name, email address, phone numbers, home address, delivery and billing address(es), etc. so that We can process and fulfil your order.
We may also obtain information as a result of authentication or identity checks. Sometimes We may ask for your direct telephone number including mobile. This number may be shared with Our delivery partners. These details allow Us to process your order and to let you know the status of your order.
In certain situations, we may require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running Our business and which does not materially impact your rights. For example, we may use your purchase history to send you more personalized content/ material/ information. We may also combine the shopping history of many customers to identify trends and ensure We can keep up with the demand or develop new products/services to cater to customer needs. This data is always stored anonymously.
4.Your Personal Information
We shall take all reasonable and appropriate measures to prevent unauthorized disclosure or the unauthorized use of your personal information.
We may use your personal information for the processing of orders, payments and provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing materials and updates but only ever in accordance with your preferences. We do not sell or provide your details to any third-party marketing companies.
We may also use your personal information for Our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so We can consistently improve the Website design and shopping experience to better meet Our customers’ needs. We will use this data anonymously and by aggregating information.
If you choose not to share your personal data with Us or refuse certain contact permissions, we might not be able to provide some services you’ve asked for. For example, if you’ve asked to be notified when and item comes back into stock, we won’t be able to inform you if you’ve withdrawn your general consent to hear from Us.
5.Disclaimer
The materials on livewellhealthcares website are provided on an ‘as is’ basis. Live well Healthcares makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Live well Healthcares does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
6.Accuracy of Products
The products appearing on Live well Healthcares website could include technical, typographical, or photographic errors. Live well Healthcares does not warrant that any of the product on its website are accurate, complete, or current. Live well Healthcares may make changes to the products contained on its website at any time without notice. However, Live well Healthcares does not make any commitment to update the products.
7.Links to Other Websites
Live well Healthcares has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Live well Healthcares of the site. Use of any such linked website is at the user’s own risk.
8.Modifications
Live well Healthcares may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
9.Your Account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Live well Healthcares services only with involvement of a parent or guardian. Live well Healthcares reserves the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in its sole discretion and without any legal or financial liability.
10.Price and Payment
All prices are quoted in United Arab Emirates Dirham (AED). Except in the case of manifest error, the prices payable for Products that you order are as set out on the Website at the time at which you place your order. We reserve the right to not accept an offer to purchase Products by you.
Costs will be charged in AED.
Cancelled orders will be refunded and will automatically be transferred back to your card and will reflect within 7-14 business days (subject to Live well Healthcares policy & bank approval).
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”. The logo of the accepted cards is to be mentioned on their Home page and on their Payment check out page.
11.Payment Details Information
We do not store, hold or keep any sensitive information such as credit card information or other related payment details. We use a selected UAE based back and their vetted and approved third party vendor portal.
This ensures that your information is used only as necessary and is only accessible to the bank completing the financial transaction for anything you have ordered from the Website. In the event any of your payment information is compromised in any way, we would strongly advise you, in all circumstances to contact and report the matter to your bank or financial institution with whom you have the relevant account.
We will respond to any queries and guide you as best as possible in the unfortunate circumstances your information has been compromised. Whilst We undertake all measures to avoid your information being compromised, please be aware that there is always a risk that information can be stolen and manipulated.
We would therefore always encourage you to regularly follow the guidance from your bank and/or financial institution in relation to minimizing the risk of information being capable of being stolen.
- Governing Law
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of the United Arab Emirates and you irrevocably submit to the exclusive jurisdiction of the courts of Dubai. Contacting Us
(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
You can contact us by writing to the address as described below. In all instances, please be ready to supply relevant information which We may require from you in order to identify your order. You can also contact us directly by email, WhatsApp +971556859786 or by telephone +97142230966
Live well Pharmacy LLC
P O Box 99731
Dubai
United Arab Emirates.